Understanding agarbattis and brand perception

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The Task

  • Our client wanted to understand the space of agarbattis, specifically the market leader brand and test some fragrances

The Method

  • A qualitative study in which we conducted 8 FGDs with women and men across Chennai and Mumbai

The Outcome

  • Arrived at the various moments and needs within each for the fragrance of an agarbatti
  • Understood how the consumer evaluates the price-value equation in a category which has much sanctity yet is of daily use
  • Identified the difference between the two markets – Mumbai vs Chennai as well as between the main agarbatti brands in the market
  • Also, fragrances were tested and feedback was given on the basis of overall likeability, dislikes and likes as well as moments of usage

How the Client benefited

  • Cues to create new innovations in terms of functional and sensorial benefits so that agarbattis finds more relevance in more moments
  • Marketing cues in terms of how to price and position the Client’s brand